A premium budget hotel in Newcastle has won a top travel industry award for being family friendly.
Sleeperz Hotel Newcastle, a 99-bedroom six storey hotel close to the city’s Central Station, was top rated in the family friendly hotels category of LateRooms.com’s Simply the Guest Awards 2012.
The awards are voted for by customers of the travel booking website and are based on reviews by guests who stayed at the hotel.
Javeed Anwar, head of marketing for Sleeperz Hotels, said: “It’s extremely pleasing when a hotel wins an award voted for by its customers rather than a panel of industry experts. It shows that you are meeting the needs of your customers and providing the kind of service that helps people enjoy a pleasurable and memorable hotel stay.”
91 per cent of LateRooms.com customers said they would recommend the hotel to a friend and 92 per cent said they would definitely stay again.
Sleeperz Newcastle has ten family rooms, all featuring a queen sized double bed and spacious bunk beds.
Innovative space saving furniture, including a pull-out luggage rack, floating shelving and open wardrobes on the walls make great use of space and are designed to exceed the expectations of a family staying in a modern city centre hotel. Children under 15 also eat free at the breakfast buffet which serves hot and continental style food.
One Laterooms.com customer wrote:
“The hotel lived up to the description; clean, modern and functional. Surprisingly, given the location in the city centre it was very quiet in respect of both traffic noise and other guests. Breakfast was well presented with a wide choice of both hot and cold items. Good value for money, friendly helpful staff, central location; would definitely stay here again.”
This latest award adds to an impressive year for the innovative budget hotel business which opened its Newcastle hotel in January 2012.
In June, Sleeperz Newcastle won a RIBA Hardian Award for architectural excellence from the Royal Institute of British Architects (RIBA) and the Architect’s Journal described it as “Newcastle’s Hip Hotel.” Sleeperz Cardiff hotel previously won a RIBA Award in 2010.
The hotel was built on the site of a former derelict parcel works and is just two minutes’ walk from Newcastle Central Station. Sleeperz Hotels has plans to expand and build new hotels with sites under consideration in London, Glasgow and Edinburgh.