access statement
Sleeperz' aim is to provide a proactive and friendly service to all its visitors and staff. Sleeperz has complied with all current 'access' legislation providing a flat level surface to all of the hotel facilities and each floor of the hotel giving mobility impaired people complete access.
Sleeperz Cardiff is able to accommodate disabled visitors with all but the most extreme disabilities. Sleeperz will adopt measures to facilitate such guests wherever possible.
At Cardiff we have a separate entrance which is fully accessible on Saunders Rd at the station end of the building. This entrance is well illuminated and has the benefit of powered doors and communication direct to the hotel reception. Setting down close to this entrance is possible for vehicles and the pavement has lowered kerbs.
Staff at Cardiff will be provided with information on local access facilities, such as train stations, bus stops etc. They will also be aware of local 'disabled friendly' taxi services. Cardiff Mainline station, which is the site of Sleeperz largest client base, has some disabled access at platform level via lifts. Any disabled travellers must still arrange for assistance on and off trains in advance of arrival as there are no 'level-to-train' platforms.
Facilities
Within the hotel all corridor doors are held open on magnetic locks (which release on sounding of fire alarm). Each door to our accessible rooms is extra wide and two of these rooms have inter-connecting doors for those needing extra assistance.
The fire alarm system will have visual alternatives in common areas and disabled compliant bedrooms in addition there will be vibrating pillow devices available for hard of hearing guests.
The lift is compliant for disabled use, has audible controls as well as signage and controls in Braille. Similarly, the main staircase is ambulant disabled compliant.
Colour schemes throughout the hotel allow differentiation of walls, floors, handrails and steps. All doors in the public areas have vision panels provided.
Sleeperz Hotel Cardiff has an accessible WC in the public areas for both staff and guest use.
The hotel has a lowered counter section at reception.
The evacuation policy in case of alarm allows for refuge areas on the exit stairs where there is a voice intercom with reception. These stairs have the additional facility of automatic ventilated windows to reduce smoke build up.
All bedroom doors have locks that remain secure but that can be overridden from the inside manually or by a security key from the outside.
Four accessible bedrooms are provided. These bedrooms have a variation of layouts to suit guests who have preferred handing of bed / bathrooms. Two rooms have interconnecting doors to provide suite facilities for carers, family etc.
All accessible rooms have audible and visual alarms as well as pull-cord alarms next to beds and WCs, linked to reception. Staff are trained in responding to activation of these alarms.
Sleeperz will advertise in multi-format such as web pages, e-mails, newspapers and at Cardiff tourist information offices and will make it clear that facilities are available.